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Evaluating the Business Intelligence in Organizational Decisions using an integrated ANP, DEMATEL and TOPSIS Approach

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Author Affiliations

  • 1Department of Information Technology Management, Electronic Branch, Islamic Azad University, Tehran, IRAN
  • 2Department of Industrial Management, Central Tehran Branch, Islamic Azad University, Tehran, IRAN

Res. J. Recent Sci., Volume 4, Issue (6), Pages 116-131, June,2 (2015)

Abstract

Decision making is critical in any business and always all businesses are involved in decision making. Such decisions influence cost, productivity, quality and performance. Thus, the success key in every organization is selection proper choice and appropriate decision making. Business intelligence is a novel approach in the organizational business and architecture which makes managers prepared for decision making and provides relatively comprehensive and realistic analysis of the institution's condition through rapid data access and analysis. Hence, current research work aims at identifying effective factors of business intelligence in organizational decisions and determining significance degree of the factors and specifying the main factor. It is an applied research work in terms of purpose of study and it is qualitative study in terms of data. Nature of the research method is descriptive survey. Statistical population includes 100 senior, middle and operational managers in Islamic Revolution Mostazafan Foundation (Foundation of the Oppressed and Disabled or "MFJ"). Statistical sample was selected non-randomly. This work provides an integrated model taken from Analytic Network Process (ANP), Dematel, and TOPSIS and proposes solution of supporting analytical and intelligent decision making as the best solution for evaluating business intelligence in organizational decisions and makes some recommendations for the future works.

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