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Role of Emotional Intelligence in Organizational Conflict Management

Author Affiliations

  • 1 Assistant Professor, Department of Psychology, D.A.V. Post Graduate College, Siwan, Bihar, INDIA

Int. Res. J. Social Sci., Volume 2, Issue (3), Pages 12-15, March,14 (2013)

Abstract

The major thrust of the present paper was to examine the role of emotional intelligence in organizational conflict management. The study was conducted on a sample of 66 executives randomly selected from various departments of a reputed private organization. The study applied the following standardized tools: (i) EQ Inventory (ii) Conflict Management Scale.The results showed that emotional intelligence correlates very poorly with organizational conflict management and moderately contributes to organizational conflict management.

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